Write to us.
Support, a privacy request, a suggestion or a bug report — they all land in the same inbox, and they all get read.
Support
If you have a question about the product or something isn't working the way you expected, write to us. Telling us which channel and which post it happened on helps us get back to you faster.
Privacy and data requests
You can write to the same address to request a copy of your data or ask for deletion. You can also delete your account and channels yourself from the dashboard, without waiting on us.
Feedback and suggestions
If something's missing, there's a platform you want, or a behaviour doesn't fit your workflow, we want to hear it. The roadmap is shaped largely by what arrives in this inbox.
When do we reply?
We read messages on business days and usually reply the same day. Requests made under privacy legislation follow the statutory timelines stated in our privacy policy.
Before you write
The answer may already be there
The frequently asked questions page covers what we're asked most. What you're looking for may be there.
If it's about a platform
The integrations pages spell out, for each platform, which permissions we request, which limits apply, and what data we store.
If you want to delete data
Disconnecting a channel and deleting your account entirely are both one click in the dashboard. You don't need to wait for a reply from us.
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